.InboxShell-module__zo-huG__shell{background:var(--surface);grid-template-columns:260px 290px minmax(0,1fr) 260px;gap:0;height:100%;min-height:0;display:grid;overflow:hidden}.InboxShell-module__zo-huG__shell>*{min-width:0;min-height:0}.InboxShell-module__zo-huG__directoryCollapsed{grid-template-columns:84px 290px minmax(0,1fr) 260px}.InboxShell-module__zo-huG__inspectorCollapsed{grid-template-columns:260px 290px minmax(0,1fr) 40px}.InboxShell-module__zo-huG__directoryCollapsed.InboxShell-module__zo-huG__inspectorCollapsed{grid-template-columns:84px 290px minmax(0,1fr) 40px}.InboxShell-module__zo-huG__threadPane{border-right:1px solid var(--border);grid-template-rows:auto minmax(0,1fr) auto;min-height:0;display:grid;overflow:hidden}.InboxShell-module__zo-huG__blankSlate{height:100%;color:var(--text-muted);text-align:center;justify-content:center;align-items:center;gap:var(--space-2);flex-direction:column;display:flex}@media (max-width:1480px){.InboxShell-module__zo-huG__shell{grid-template-columns:230px 270px minmax(0,1fr) 240px}}@media (max-width:1200px){.InboxShell-module__zo-huG__shell{grid-template-columns:220px 260px minmax(0,1fr)}.InboxShell-module__zo-huG__inspector{display:none}}@media (max-width:960px){.InboxShell-module__zo-huG__shell{grid-template-columns:1fr;height:auto;min-height:auto}.InboxShell-module__zo-huG__threadPane{border-right:0}}
.Button-module__8RiFmG__button{justify-content:center;align-items:center;gap:var(--space-2);border-radius:var(--radius-md);font-family:var(--font-body);font-weight:var(--weight-medium);cursor:pointer;white-space:nowrap;border:1px solid #0000;transition:background .2s,border-color .2s,transform .2s,box-shadow .2s;display:inline-flex}.Button-module__8RiFmG__button:disabled{opacity:.6;cursor:not-allowed;transform:none}.Button-module__8RiFmG__sm{height:32px;padding:0 var(--space-3);font-size:var(--text-sm)}.Button-module__8RiFmG__md{height:40px;padding:0 var(--space-4);font-size:var(--text-base)}.Button-module__8RiFmG__primary{background:linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%);color:#fff;box-shadow:var(--shadow-xs)}.Button-module__8RiFmG__primary:hover:not(:disabled){box-shadow:var(--shadow-sm);transform:translateY(-1px)}.Button-module__8RiFmG__secondary{background:var(--surface);color:var(--text-main);border-color:var(--border-strong)}.Button-module__8RiFmG__secondary:hover:not(:disabled){border-color:var(--primary);background:#4671ff14}.Button-module__8RiFmG__ghost{color:var(--text-muted);background:0 0}.Button-module__8RiFmG__ghost:hover:not(:disabled){color:var(--text-main);background:#4671ff14}.Button-module__8RiFmG__danger{color:var(--error);background:#d64d4d1a;border-color:#d64d4d3d}.Button-module__8RiFmG__danger:hover:not(:disabled){background:#d64d4d29}
.IconButton-module__09XwpW__iconButton{border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--surface);width:36px;height:36px;color:var(--text-main);cursor:pointer;flex:none;justify-content:center;align-items:center;transition:background .2s,border-color .2s,color .2s;display:inline-flex}.IconButton-module__09XwpW__iconButton:hover:not(:disabled){border-color:var(--primary);color:var(--primary);background:#4671ff14}.IconButton-module__09XwpW__iconButton:disabled{opacity:.5;cursor:not-allowed}.IconButton-module__09XwpW__active{border-color:var(--primary);color:var(--primary);background:#4671ff1f}
.Badge-module__H8aylq__badge{align-items:center;gap:var(--space-1);padding:3px var(--space-2);border-radius:var(--radius-full);font-size:var(--text-xs);font-weight:var(--weight-medium);white-space:nowrap;line-height:1.4;display:inline-flex}.Badge-module__H8aylq__default{background:var(--surface-muted);color:var(--text-muted)}.Badge-module__H8aylq__info{color:var(--primary);background:#4671ff1f}.Badge-module__H8aylq__accent{color:var(--accent);background:#b06bf21f}.Badge-module__H8aylq__success{color:#167a54;background:#2eb67d24}.Badge-module__H8aylq__warning{color:#a76500;background:#f2a93b24}.Badge-module__H8aylq__danger{color:var(--error);background:#d64d4d1f}
.Tabs-module__Fp865W__tabs{gap:var(--space-1);border-bottom:1px solid var(--border);display:flex}.Tabs-module__Fp865W__tab{cursor:pointer;color:var(--text-muted);font-weight:var(--weight-medium);font-family:var(--font-body);background:0 0;border:none;border-bottom:2px solid #0000}.Tabs-module__Fp865W__md .Tabs-module__Fp865W__tab{padding:var(--space-2) var(--space-3);font-size:var(--text-sm)}.Tabs-module__Fp865W__sm .Tabs-module__Fp865W__tab{padding:var(--space-1) var(--space-2);font-size:var(--text-xs)}.Tabs-module__Fp865W__tab:hover{color:var(--text-main)}.Tabs-module__Fp865W__tab.Tabs-module__Fp865W__active{color:var(--primary);border-bottom-color:var(--primary)}
.Avatar-module__IVwToW__avatar{box-shadow:var(--shadow-xs);background:linear-gradient(145deg,#4671ff2e,#b06bf22e);border:2px solid #ffffffe6;border-radius:50%;flex:none;justify-content:center;align-items:center;display:inline-flex;overflow:hidden}.Avatar-module__IVwToW__avatar img{object-fit:cover;width:100%;height:100%}.Avatar-module__IVwToW__initials{font-weight:var(--weight-bold);color:#fff;font-size:.4em}
.Card-module__b6YjYG__card{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-muted);padding:var(--space-4)}.Card-module__b6YjYG__header{justify-content:space-between;align-items:center;gap:var(--space-3);margin-bottom:var(--space-3);display:flex}.Card-module__b6YjYG__title{font-size:var(--text-xs);font-weight:var(--weight-bold);text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted)}.Card-module__b6YjYG__body{gap:var(--space-3);display:grid}
.Field-module__bfn3sa__field{width:100%;padding:var(--space-3) var(--space-4);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-sm);color:var(--text-main);font-family:var(--font-body);font-size:var(--text-base);transition:border-color .2s,box-shadow .2s}.Field-module__bfn3sa__field:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #4671ff29}.Field-module__bfn3sa__textarea{resize:vertical;min-height:80px;}
.Select-module__E8rWSW__select{width:100%;padding:var(--space-3) var(--space-4);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-sm);color:var(--text-main);font-family:var(--font-body);font-size:var(--text-base);appearance:none;background-image:linear-gradient(45deg, transparent 50%, var(--text-muted) 50%), linear-gradient(135deg, var(--text-muted) 50%, transparent 50%);background-position:calc(100% - 18px) calc(50% - 3px),calc(100% - 12px) calc(50% - 3px);background-repeat:no-repeat;background-size:6px 6px,6px 6px;padding-right:36px}.Select-module__E8rWSW__select:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #4671ff29}.Select-module__E8rWSW__select:disabled{opacity:.6;cursor:not-allowed}
.Toggle-module__84Pn4G__toggle{border-radius:var(--radius-full);cursor:pointer;background:#857ca32e;border:0;flex:none;width:42px;height:24px;position:relative}.Toggle-module__84Pn4G__toggle:disabled{opacity:.6;cursor:not-allowed}.Toggle-module__84Pn4G__toggle:after{content:"";width:18px;height:18px;box-shadow:var(--shadow-xs);background:#fff;border-radius:50%;transition:left .2s;position:absolute;top:3px;left:3px}.Toggle-module__84Pn4G__active{background:#4671ff80}.Toggle-module__84Pn4G__active:after{left:21px}
.Tooltip-module__2vjsta__wrap{display:inline-flex;position:relative}.Tooltip-module__2vjsta__label{background:var(--text-main);color:#fff;font-size:var(--text-xs);padding:4px var(--space-2);border-radius:var(--radius-sm);white-space:nowrap;opacity:0;pointer-events:none;z-index:20;transition:opacity .15s;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%)}.Tooltip-module__2vjsta__wrap:hover .Tooltip-module__2vjsta__label,.Tooltip-module__2vjsta__wrap:focus-within .Tooltip-module__2vjsta__label{opacity:1}
.EmptyState-module__7SqAPW__emptyState{justify-content:center;align-items:center;gap:var(--space-2);padding:var(--space-6);text-align:center;color:var(--text-muted);flex-direction:column;display:flex}.EmptyState-module__7SqAPW__icon{opacity:.5;margin-bottom:var(--space-1)}.EmptyState-module__7SqAPW__title{font-size:var(--text-base);font-weight:var(--weight-medium);color:var(--text-main)}.EmptyState-module__7SqAPW__description{font-size:var(--text-sm);max-width:320px}
.DirectorySidebar-module__B7A_uG__sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;height:100%;display:flex;overflow-y:auto}.DirectorySidebar-module__B7A_uG__sidebar.DirectorySidebar-module__B7A_uG__collapsed{padding-inline:var(--space-2);align-items:center}.DirectorySidebar-module__B7A_uG__topNav{align-items:center;gap:var(--space-2);display:flex}.DirectorySidebar-module__B7A_uG__utilityBar{min-height:56px;padding:var(--space-2) var(--space-3);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:var(--space-3);display:flex}.DirectorySidebar-module__B7A_uG__description{color:var(--text-muted);font-size:var(--text-sm);margin-top:2px}.DirectorySidebar-module__B7A_uG__actions{gap:var(--space-2);flex:none;display:flex}.DirectorySidebar-module__B7A_uG__sidebar.DirectorySidebar-module__B7A_uG__collapsed .DirectorySidebar-module__B7A_uG__utilityBar{flex-direction:column;padding-inline:0}.DirectorySidebar-module__B7A_uG__sidebar.DirectorySidebar-module__B7A_uG__collapsed .DirectorySidebar-module__B7A_uG__topNav,.DirectorySidebar-module__B7A_uG__sidebar.DirectorySidebar-module__B7A_uG__collapsed .DirectorySidebar-module__B7A_uG__actions{flex-direction:column}.DirectorySidebar-module__B7A_uG__search{margin:var(--space-4) var(--space-4) 0}.DirectorySidebar-module__B7A_uG__group{padding:var(--space-4) var(--space-4) 0}.DirectorySidebar-module__B7A_uG__groupTitle{margin-bottom:var(--space-2);font-size:var(--text-xs);font-weight:var(--weight-bold);letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted)}.DirectorySidebar-module__B7A_uG__list{gap:var(--space-1);flex-direction:column;display:flex}.DirectorySidebar-module__B7A_uG__row{text-align:left;cursor:pointer;justify-content:space-between;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);color:var(--text-main);font-size:var(--text-sm);font-weight:var(--weight-regular);background:0 0;border:1px solid #0000;transition:background .2s,border-color .2s;display:flex}.DirectorySidebar-module__B7A_uG__row:hover{background:#4671ff0d}.DirectorySidebar-module__B7A_uG__row.DirectorySidebar-module__B7A_uG__active{background:#4671ff1a;border-color:#4671ff29}.DirectorySidebar-module__B7A_uG__tabStrip{gap:var(--space-2);margin-bottom:var(--space-2);display:flex}.DirectorySidebar-module__B7A_uG__footer{margin-top:var(--space-4);padding:var(--space-3) var(--space-4);border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:var(--space-2);color:var(--text-muted);font-size:var(--text-xs);display:flex}
.ConversationList-module__fb9AKW__pane{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;height:100%;min-height:0;display:flex}.ConversationList-module__fb9AKW__header{padding:var(--space-4) var(--space-4) var(--space-2);border-bottom:1px solid var(--border)}.ConversationList-module__fb9AKW__titleRow{justify-content:space-between;align-items:flex-start;gap:var(--space-3);margin-bottom:var(--space-3);display:flex}.ConversationList-module__fb9AKW__kicker{font-size:var(--text-md);font-weight:var(--weight-bold)}.ConversationList-module__fb9AKW__description{color:var(--text-muted);font-size:var(--text-sm);margin-top:2px}.ConversationList-module__fb9AKW__toolbar{justify-content:space-between;align-items:center;gap:var(--space-3);margin-top:var(--space-3);display:flex}.ConversationList-module__fb9AKW__summaryRow{justify-content:space-between;align-items:center;gap:var(--space-2);margin:var(--space-3) var(--space-4) 0;padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);background:var(--surface-muted);color:var(--text-muted);font-size:var(--text-xs);display:flex}.ConversationList-module__fb9AKW__scroll{flex:1;min-height:0;overflow-y:auto}.ConversationList-module__fb9AKW__row{gap:var(--space-3);text-align:left;width:100%;padding:var(--space-3) var(--space-4);border:0;border-bottom:1px solid var(--border);cursor:pointer;background:0 0;align-items:flex-start;transition:background .2s;display:flex}.ConversationList-module__fb9AKW__row:hover{background:#4671ff0a}.ConversationList-module__fb9AKW__row.ConversationList-module__fb9AKW__active{box-shadow:inset 3px 0 0 var(--primary);background:#b06bf214}.ConversationList-module__fb9AKW__rowBody{flex:1;min-width:0}.ConversationList-module__fb9AKW__rowTop{justify-content:space-between;gap:var(--space-2);display:flex}.ConversationList-module__fb9AKW__name{font-size:var(--text-base);font-weight:var(--weight-medium);color:var(--text-main)}.ConversationList-module__fb9AKW__time{font-size:var(--text-xs);color:var(--text-muted);flex:none}.ConversationList-module__fb9AKW__preview{font-size:var(--text-sm);color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;margin-top:2px;overflow:hidden}.ConversationList-module__fb9AKW__badgeStack{gap:var(--space-1);margin-top:var(--space-2);flex-wrap:wrap;display:flex}.ConversationList-module__fb9AKW__empty{padding:var(--space-6);text-align:center;color:var(--text-muted)}
.ChatHeader-module__hYZzYG__header{padding:var(--space-2) var(--space-3);border-bottom:1px solid var(--border);background:var(--surface);gap:var(--space-3);flex-direction:column;display:flex}.ChatHeader-module__hYZzYG__topRow{justify-content:space-between;align-items:center;gap:var(--space-2);display:flex}.ChatHeader-module__hYZzYG__identity{align-items:center;gap:var(--space-3);min-width:0;display:flex}.ChatHeader-module__hYZzYG__name{font-size:var(--text-md);font-weight:var(--weight-bold);color:var(--text-main)}.ChatHeader-module__hYZzYG__meta{font-size:var(--text-xs);color:var(--text-muted)}.ChatHeader-module__hYZzYG__actions{align-items:center;gap:var(--space-2);flex:none;display:flex}.ChatHeader-module__hYZzYG__metaRow{align-items:center;gap:var(--space-2);flex-wrap:wrap;display:flex}.ChatHeader-module__hYZzYG__metaField{align-items:center;gap:var(--space-1);display:flex}.ChatHeader-module__hYZzYG__metaLabel{font-size:var(--text-xs);font-weight:var(--weight-medium);color:var(--text-muted)}.ChatHeader-module__hYZzYG__badgeRow{gap:var(--space-2);flex-wrap:wrap;display:flex}
.MessageThread-module__cRYQrq__body{min-height:0;padding:var(--space-2) var(--space-3) 0;scroll-behavior:smooth;background:linear-gradient(#fff3,#f8f6fff2),radial-gradient(circle at top,#b06bf20f,#0000 30%);flex:1;overflow-y:auto}.MessageThread-module__cRYQrq__searchRow{align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--border);display:flex}.MessageThread-module__cRYQrq__day{margin:0 auto var(--space-3);justify-content:center;display:flex}.MessageThread-module__cRYQrq__row{margin-bottom:var(--space-2);display:flex}.MessageThread-module__cRYQrq__row.MessageThread-module__cRYQrq__customer{justify-content:flex-start}.MessageThread-module__cRYQrq__row.MessageThread-module__cRYQrq__agent{justify-content:flex-end}.MessageThread-module__cRYQrq__row.MessageThread-module__cRYQrq__system{justify-content:center}.MessageThread-module__cRYQrq__systemText{font-size:var(--text-sm);color:var(--text-muted);text-align:center}.MessageThread-module__cRYQrq__threadError{border-radius:var(--radius-md);width:min(520px,100% - 24px);color:var(--error);font-size:var(--text-sm);text-align:center;background:#d64d4d12;border:1px solid #d64d4d40;gap:4px;margin:24px auto;padding:12px 14px;display:grid}.MessageThread-module__cRYQrq__threadError span{color:var(--text-muted);font-size:var(--text-xs)}.MessageThread-module__cRYQrq__bubble{border-radius:var(--radius-lg);max-width:min(440px,72%);padding:var(--space-2) var(--space-3);box-shadow:var(--shadow-xs);font-size:var(--text-sm);gap:var(--space-1);display:grid}.MessageThread-module__cRYQrq__bubble.MessageThread-module__cRYQrq__customer{background:var(--surface);border:1px solid var(--border)}.MessageThread-module__cRYQrq__bubble.MessageThread-module__cRYQrq__agent{background:linear-gradient(135deg, var(--primary) 0%, #4c6ffc 50%, var(--primary-hover) 100%);color:#fff}.MessageThread-module__cRYQrq__bubble.MessageThread-module__cRYQrq__internal{color:#8c5a00;box-shadow:inset 0 0 0 1px #ffffff8c, var(--shadow-xs);background:linear-gradient(135deg,#fff8e5fa,#ffeec9eb);border:1px dashed #f2a93bcc}.MessageThread-module__cRYQrq__bubbleFooter{align-items:center;gap:var(--space-1);flex-wrap:wrap;display:flex}.MessageThread-module__cRYQrq__time{font-size:var(--text-xs);opacity:.8}.MessageThread-module__cRYQrq__noteLabel{width:fit-content;color:inherit;letter-spacing:.02em;text-transform:uppercase;background:#8c5a001a;border-radius:999px;align-items:center;padding:2px 8px;font-size:11px;font-weight:700;display:inline-flex}.MessageThread-module__cRYQrq__statusIcon{flex:none;justify-content:center;align-items:center;width:14px;height:14px;display:inline-flex}.MessageThread-module__cRYQrq__statusIcon svg{display:block}.MessageThread-module__cRYQrq__statusSending{color:#ffffffc7}.MessageThread-module__cRYQrq__statusSent{color:#ffffffbd}.MessageThread-module__cRYQrq__statusDelivered{color:#7fc3ff}.MessageThread-module__cRYQrq__statusRead{color:#6ec8ff}.MessageThread-module__cRYQrq__statusFailed{color:#ff8f8f}.MessageThread-module__cRYQrq__mediaImage{border-radius:var(--radius-md);overflow:hidden}.MessageThread-module__cRYQrq__mediaImage img{width:100%;max-width:240px;display:block}.MessageThread-module__cRYQrq__mediaLink{align-items:center;gap:var(--space-2);padding:var(--space-2);border-radius:var(--radius-md);color:inherit;background:#ffffff80;border:1px solid #4671ff29;text-decoration:none;display:flex}.MessageThread-module__cRYQrq__voiceNotePlayer{align-items:center;gap:var(--space-2);width:min(300px,65vw);padding:var(--space-1) 0;display:flex}.MessageThread-module__cRYQrq__voiceNotePlayer audio{display:none}.MessageThread-module__cRYQrq__voiceNotePlayButton{width:36px;height:36px;color:inherit;cursor:pointer;background:#ffffff38;border:0;border-radius:999px;flex:0 0 36px;justify-content:center;align-items:center;transition:transform .18s,background .18s;display:inline-flex}.MessageThread-module__cRYQrq__customer .MessageThread-module__cRYQrq__voiceNotePlayButton{color:var(--primary);background:#4671ff1f}.MessageThread-module__cRYQrq__voiceNotePlayButton:hover:not(:disabled){background:#ffffff4d;transform:scale(1.04)}.MessageThread-module__cRYQrq__voiceNotePlayButton:disabled{opacity:.55;cursor:not-allowed}.MessageThread-module__cRYQrq__voiceNoteTrack{flex:1;gap:3px;min-width:0;display:grid}.MessageThread-module__cRYQrq__voiceNoteLabel{font-size:var(--text-xs);font-weight:var(--weight-medium);opacity:.88}.MessageThread-module__cRYQrq__voiceNoteTrack input[type=range]{width:100%;height:4px;box-shadow:none;accent-color:currentColor;cursor:pointer;background:#ffffff52;border:0;border-radius:999px;margin:4px 0;padding:0}.MessageThread-module__cRYQrq__customer .MessageThread-module__cRYQrq__voiceNoteTrack input[type=range]{color:var(--primary);background:#4671ff24}.MessageThread-module__cRYQrq__voiceNoteDuration{min-width:32px;font-size:var(--text-xs);text-align:right;opacity:.8}.MessageThread-module__cRYQrq__avatarSlot{margin-right:var(--space-1)}.MessageThread-module__cRYQrq__scrollAnchor{width:100%;height:1px}
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